December 2024 Release
Non-ASCII Characters in Invoice Number Causing Card Creation Delays
When invoice numbers contain special (non-ASCII) characters, they can cause delays in card creation due to our card provider's character restrictions.
To prevent these issues, we will now automatically remove all non-ASCII characters from invoice numbers when submitting them for card creation. The original invoice number will remain stored in our system for reference, ensuring a seamless process and preventing unnecessary delays.
Enhancement: Improved ACH Drawdown Addenda Formatting
The information we supplied regarding funding drawdowns included the Supplier Name(s). However, that information was being passed on the first line of information and was difficult for some customers to read on their bank statements. Since a single drawdown can cover invoices for multiple suppliers, displaying a supplier name in the addenda can cause confusion, as it does not reflect the full scope of the transaction.
We have adjusted the format so that Supplier Names are displayed on a separate row in the ACH drawdown details. While individual banks determine how this information is displayed, this update should improve clarity by preventing supplier names from appearing immediately after deposit information.
This update includes bug fixes and important security enhancements to improve the platform's stability and data protection.