April 2025 Release
Portal Update: Password Requirements Now Displayed on Reset Screen
We’re excited to announce an improvement to the Portal password reset experience.
What’s New:
Portal users resetting their passwords will now see our password requirements clearly displayed on the reset screen. This enhancement was made in response to customer feedback and is designed to reduce confusion and ensure a smoother, more user-friendly experience.
Why This Matters:
Previously, users were not informed of the specific criteria their new password needed to meet, which often led to frustration and failed reset attempts. With this update, users will now have clear guidance, helping them reset their passwords more efficiently.
Thank you for your continued feedback—it helps us make the Portal better for everyone!